Shipping policy

SHIPPING POLICY
Thank you for visiting and shopping at XZNY BATTERY. The following terms and conditions constitute our Shipping Policy.

SECTION 1 - ORDER PROCESSING TIME
All orders are processed within 1 business day. Please note that shipments and deliveries do not occur on weekends or holidays.
If we experience a high volume of orders or unexpected circumstances, shipments may be delayed by 1–2 business days. Please allow additional days in transit for delivery. In the event of a significant delay in the shipment of your order, we will contact you via email.

SECTION 2 - SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout. Standard Shipping: All orders are shipped via standard delivery from our nearest warehouse. Estimated Delivery Time: Typically 1–3 business days after shipment, or 3–5 business days for remote areas. Expedited Shipping: We currently do not offer expedited or overnight shipping options. Note: Delivery delays can occasionally occur due to inclement weather or carrier issues.

SECTION 3 - SHIPMENT CONFIRMATION & ORDER TRACKING
Once your order has shipped, your tracking number will become active within 24 hours. You can track your shipment by visiting [www.fedex.com].

SECTION 4 - CUSTOMS, DUTIES, AND TAXES
XZNY BATTERY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

SECTION 5 - DAMAGES AND LOST PACKAGES
XZNY BATTERY is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If your tracking status shows "Delivered" but you have not received your package, please wait 48 hours and check with your neighbors or the local carrier. If it still cannot be located, please reach out to us at [service@xznybattery].
Note: To ensure you have the best shopping experience, you are always welcome to contact us at [service@xznybattery] for assistance regarding damaged or lost packages.

SECTION 6 - RETURNS & REFUNDS POLICY
Our [Return Policy / Refund Policy] provides detailed information about options and procedures for returning your order.

SECTION 7 - CONTACT US
If you have any questions about this Shipping Policy, please contact us at email: [service@xznybattery]